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Product

How does BQR work ?

Step 1: Pluxee consumer downloads Pluxee In app from Play Store & Appstore and logs in with their registered mobile number.

Step 2: At the merchant outlet, consumer will open the Pluxee IN app, select the card from which they wants to do the payment.

Step 3: Consumer has to click on ""PAY"" option which is above the card and then user can scan the QR code, enter the amount and the PIN post which transaction will get successful.

How does EDC terminal work ?

Step 1: POS terminals are activated for Pluxee acceptance on dedicated / shared terminals.

Step 2: Pluxee consumer will present their Pluxee card to merchants.

Step 3: Merchant will select Pluxee/ sale option on POS depending upon the POS partner.

Step 4: The Pluxee card will be swiped on POS terminals for successful transactions.

Step 5: Chargeslip / e-chargeslip will be generated post completion of transaction.

Step 6: Void / settlement options available on the POS terminals.

Step 7: POS rolls / break-fix Services will be provided by POS partners.

How does Tap & Pay work ?

Step 1: Merchant will download and open Pluxee IN merchant store app on mobile device provided by Pluxee. 

Step 2: Merchant will have to select shop ID / counter ID. 

Step 3: Merchant will enter the amount which he wants to collect from the Pluxee consumer. 

Step 4: Consumer has to tap his NFC card/tag on the back of mobile device. 

Step 5: Consumer will share the OTP with merchant who will enter in the application and complete the transaction. 

Step 6: Consumer can do the trust establishment for merchant, post which OTP is not required.

How does online payment work ?

Step 1: Pay with Pluxee option can be made available on merchant app/ website with help of RESTFUL APIs offered by Pluxee. 

Step 2: No IP / URL whitelisting required for Pluxee online integration. 

Step 3: Authorization is done basis the API Keys and merchant credentials issued by Pluxee. 

Step 4: Pluxee team will share test credentials (UAT) with the merchant and merchant will integrate the same in their system. 

Step 5: Once the Integration is completed, Pluxee will test the UAT environment. 

Step 6: Upon successful testing, Pluxee will provide live credentials. 

Step 7: Merchant can test live credentials and then go live. 

Step 8: Various APIs are available. viz. Transaction Status check, Full/Partial Refunds, Card Balance, Card Tokenization, etc.

How does OTP based payment work ?

Step 1: OTP payment option is available at billing counter for merchants who has integrated with Pluxee APIs. 

Step 2: Cashier at the billing counter will enter the Pluxee users registered mobile number and request for OTP. 

Step 3: Consumer will receive OTP from Pluxee as an SMS on their mobile which they needs to share at the billing counter. 

Step 4: Cashier at the billing counter will enter the OTP and transaction would be successful.

Is there a minimum employee requirement to partner with Pluxee?

Pluxee benefits suite is a 100% digital and 100% flexible employee benefit solution. You can choose the benefits of your choice as per employee grades or organization’s needs. There is no minimum employee requirement for choosing the employee benefit solution.

What is the advantage of selecting Pluxee benefits suite for employees?

Pluxee benefits suite offers a host of benefits to your employees:

  • 100% paperless management of spends and claims
  • No need to carry multiple cards
  • Employees can avail all their benefits like meal, reward, fuel, telecommunication, office wear and many more on just one card
  • Tax savings over ₹1,00,000 a year, for every employee
  • Additional savings of ₹8,000 through exclusive deals
  • Greater freedom of choice to enjoy meal benefits with India’s largest meal network and other benefits over RuPay’s nationwide network

Where can the benefits be used?

Pluxee benefits suite is the most innovative employee benefit solution which helps you deliver all employee benefits on one card and app. This is India’s only card, that works on two networks for greater freedom of choice of your employees. 

  • Pluxee’s proprietary meal network spread with 1,00,000+ unique points of acceptance across 1,800+ cities including popular food portals for employees’ to use their meal benefit 
  • RuPay’s vast network spread across 50 lakh+ retail outlets and 90,000+ portals for employees to enjoy their non – meal benefits like fuel, telecommunication, office wear, books & periodicals & many more

Can I set a transaction limit on my Pluxee card?

Yes, you can set a transaction limit on your Pluxee card. Just follow these simple steps:

  • Go to the Pluxee IN app
  • Click on the top left Menu icon to open the Menu
  • Click on ‘Manage’ and then select ‘Transaction Limits’
  • Once selected, you’ll be able to set the desired transaction limit for e-commerce transactions and POS transactions for payments made via your Pluxee card
  • Enable/Disable POS/E-Commerce transactions – E-Commerce/POS transactions can be enabled or disabled
  • Transaction Limits – Set transaction limits for payments made through E-Commerce transactions / POS Transactions

Is there a minimum order quantity for corporate purchases?

We’re proud to support organizations of all sizes, big or small. There’s no minimum order requirement to enjoy Pluxee’s gift solutions. Whether you’re a team of ten or ten thousand, we’ve got you covered. Contact us for more details!

How do Pluxee gift cards benefit the recipient?

Recipients of a Pluxee gift card enjoy several advantages:

  • A personalized gift that shows they are valued.
  • Wide acceptance across brands and categories, offering the freedom to choose where to spend.
  • Access to exclusive deals on top brands, available only for Pluxee consumers.
  • Easy spend tracking, card management, and transaction history via the Pluxee India mobile app.
  • Significant tax savings—up to ₹5000—when used as part of compensation or rewards.

What support does Pluxee offer after purchase?

Pluxee offers dedicated customer support to help with any issues or questions you may have after purchasing the gift cards, ensuring a smooth experience.

What is the process for ordering gift cards?

Ordering is simple and hassle-free. You can place your order online, and both physical and virtual cards will be delivered promptly. Virtual cards can be delivered within 24 hours.

What is the validity period of the gift cards?

The validity of Pluxee gift cards varies depending on the type of gift card chosen. Typically, it ranges from 1 to 3 years. For specific details, please reach out to us directly.

How secure are Pluxee gift cards?

Pluxee gift cards are protected with advanced encryption. Recipients can easily block their card using the Pluxee India app and request a replacement if the card is lost or stolen, providing peace of mind for both the giver and the recipient.

What is the estimated card delivery time?

Cards are delivered within 7-10 working days. Virtual cards are delivered within 24 hours of ordering.

What types of gift cards does Pluxee offer?

Pluxee offers both physical and virtual cards, personalized for a unique experience. Contact us to learn more.

Where can Pluxee gift cards be used?

Pluxee gift cards are accepted across India and can be used at a wide variety of brands and stores, giving recipients the freedom to choose where they spend.

How do I opt for Pluxee rewards & recognition suite for employees & channel partners? 

To choose Pluxee rewards & recognition suite, please get started by filling in your details here – Contact Us

What is the Pluxee rewards & recognitions suite?

The Pluxee Rewards & Recognition Suite offers personalised gift cards for employee and channel partner rewards. Ideal for festive gifting, milestones, and performance recognition, the suite ensures a seamless process for ordering, tracking, and managing your gift card programs.