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Any establishment that who has entered into a contractual agreement with Pluxee for accepting the meal benefits as per the pre-defined terms and conditions is a Pluxee Merchant. You may call our toll-free numbers 1800 267 3030 / 1800 103 3030 (7 days a week) or mail in your details at ask.in@pluxeegroup.com and our representative shall get in touch with you within 3 working days to explain the procedure and guide you to become a Pluxee Merchant.

Step 1: OTP payment option is available at billing counter for merchants who has integrated with Pluxee APIs. 

Step 2: Cashier at the billing counter will enter the Pluxee users registered mobile number and request for OTP. 

Step 3: Consumer will receive OTP from Pluxee as an SMS on their mobile which they needs to share at the billing counter. 

Step 4: Cashier at the billing counter will enter the OTP and transaction would be successful.

Every time you make a purchase, you will receive an email/SMS notification stating the updated card balance. You can also check your card balance through IVR at Pluxee customer service number or on the Pluxee IN app on your smartphone or at https://web.consumers.pluxee.in.

These cards can be used to purchase anything of your choice on the RuPay network comprising of: 

• 50 lakh retail outlets across India
• All leading online portals and e-commerce websites
• The physical card is accepted by both retail outlets and online merchants.
• The virtual card is accepted by online portals and e-commerce websites only.

Headquartered in France, Pluxee is India’s leading prepaid instrument company authorised by the Reserve Bank of India (RBI). Market leader by far, we design, manage and deliver a range of motivation solutions, from Benefits to Rewards & Recognition solutions intended to encourage and reward performance.

Pluxee enables innovative digital solutions at your store to support acceptance of its benefits at your store. The solution include, EDC terminal, BQR code, online (for Ecommerce merchants), Tap & Pay and OTP based payment

The Card Reference Number is printed on the welcome letter sent as part of the card welcome kit. This number is mandatorily required for activating the card; hence make sure that you retain the welcome letter until card activation.

The meal benefit is a prepaid instrument authorised by the RBI and issued by Pluxee to its client organisation. lt is accepted at Sodexo merchant outlets for food and non-alcoholic beverages.