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How does OTP based payment work ?

Step 1: OTP payment option is available at billing counter for merchants who has integrated with Pluxee APIs. 

Step 2: Cashier at the billing counter will enter the Pluxee users registered mobile number and request for OTP. 

Step 3: Consumer will receive OTP from Pluxee as an SMS on their mobile which they needs to share at the billing counter. 

Step 4: Cashier at the billing counter will enter the OTP and transaction would be successful.

Is there a minimum employee requirement to partner with Pluxee?

Pluxee benefits suite is a 100% digital and 100% flexible employee benefit solution. You can choose the benefits of your choice as per employee grades or organization’s needs. There is no minimum employee requirement for choosing the employee benefit solution.

What is the advantage of selecting Pluxee benefits suite for employees?

Pluxee benefits suite offers a host of benefits to your employees:

  • 100% paperless management of spends and claims
  • No need to carry multiple cards
  • Employees can avail all their benefits like meal, reward, fuel, telecommunication, office wear and many more on just one card
  • Tax savings over ₹1,00,000 a year, for every employee
  • Additional savings of ₹8,000 through exclusive deals
  • Greater freedom of choice to enjoy meal benefits with India’s largest meal network and other benefits over RuPay’s nationwide network

Where can the benefits be used?

Pluxee benefits suite is the most innovative employee benefit solution which helps you deliver all employee benefits on one card and app. This is India’s only card, that works on two networks for greater freedom of choice of your employees. 

  • Pluxee’s proprietary meal network spread with 1,00,000+ unique points of acceptance across 1,800+ cities including popular food portals for employees’ to use their meal benefit 
  • RuPay’s vast network spread across 50 lakh+ retail outlets and 90,000+ portals for employees to enjoy their non – meal benefits like fuel, telecommunication, office wear, books & periodicals & many more

Can I set a transaction limit on my Pluxee card?

Yes, you can set a transaction limit on your Pluxee card. Just follow these simple steps:

  • Go to the Pluxee IN app
  • Click on the top left Menu icon to open the Menu
  • Click on ‘Manage’ and then select ‘Transaction Limits’
  • Once selected, you’ll be able to set the desired transaction limit for e-commerce transactions and POS transactions for payments made via your Pluxee card
  • Enable/Disable POS/E-Commerce transactions – E-Commerce/POS transactions can be enabled or disabled
  • Transaction Limits – Set transaction limits for payments made through E-Commerce transactions / POS Transactions

Is there a minimum order quantity for corporate purchases?

We’re proud to support organizations of all sizes, big or small. There’s no minimum order requirement to enjoy Pluxee’s gift solutions. Whether you’re a team of ten or ten thousand, we’ve got you covered. Contact us for more details!

How do Pluxee gift cards benefit the recipient?

Recipients of a Pluxee gift card enjoy several advantages:

  • A personalized gift that shows they are valued.
  • Wide acceptance across brands and categories, offering the freedom to choose where to spend.
  • Access to exclusive deals on top brands, available only for Pluxee consumers.
  • Easy spend tracking, card management, and transaction history via the Pluxee India mobile app.
  • Significant tax savings—up to ₹5000—when used as part of compensation or rewards.

What support does Pluxee offer after purchase?

Pluxee offers dedicated customer support to help with any issues or questions you may have after purchasing the gift cards, ensuring a smooth experience.

What is the process for ordering gift cards?

Ordering is simple and hassle-free. You can place your order online, and both physical and virtual cards will be delivered promptly. Virtual cards can be delivered within 24 hours.

What is the validity period of the gift cards?

The validity of Pluxee gift cards varies depending on the type of gift card chosen. Typically, it ranges from 1 to 3 years. For specific details, please reach out to us directly.

How secure are Pluxee gift cards?

Pluxee gift cards are protected with advanced encryption. Recipients can easily block their card using the Pluxee India app and request a replacement if the card is lost or stolen, providing peace of mind for both the giver and the recipient.

What is the estimated card delivery time?

Cards are delivered within 7-10 working days. Virtual cards are delivered within 24 hours of ordering.

What types of gift cards does Pluxee offer?

Pluxee offers both physical and virtual cards, personalized for a unique experience. Contact us to learn more.

Where can Pluxee gift cards be used?

Pluxee gift cards are accepted across India and can be used at a wide variety of brands and stores, giving recipients the freedom to choose where they spend.

How do I opt for Pluxee rewards & recognition suite for employees & channel partners? 

To choose Pluxee rewards & recognition suite, please get started by filling in your details here – Contact Us

What is the Pluxee rewards & recognitions suite?

The Pluxee Rewards & Recognition Suite offers personalised gift cards for employee and channel partner rewards. Ideal for festive gifting, milestones, and performance recognition, the suite ensures a seamless process for ordering, tracking, and managing your gift card programs.

What types of corporate gifting can be catered by Pluxee Gift Solutions?

Pluxee Gift Solutions specializes in corporate gifting and offers a variety of tailored gift card options for different occasions and employee recognition programs. From Diwali gift cards for employees and business partners to Christmas gifting, New Year gifting, and milestone celebrations, Pluxee covers it all. Our solutions also support initiatives like rewards and recognition, incentivization, and welfare benefits programs, ensuring your corporate gifting needs are met with flexibility and ease.

What is the Pluxee rewards & recognition suite?

The Pluxee Rewards & Recognition suite offers personalized gift cards tailored for employee and channel partner rewards, making it ideal for festive gifting, such as Diwali gifts for employees and partners, as well as milestones, performance recognition, and incentivization programs. With a seamless process for ordering, tracking, and managing your gifting and rewarding programs, Pluxee ensures an efficient and flexible solution for all your corporate gifting needs, including Christmas gifting, New Year gifting, welfare benefits and many more.

How do I activate my meal benefit tagged on the Pluxee card?

The Pluxee Benefits Card is in an inactive mode for security reasons when you receive it. The card must be activated before usage which can be done by following some simple instructions mentioned in the welcome e-mail or welcome kit that you will receive along with the card. Activate your card online by visiting the card activation portal https://activation.Pluxeebrs.com 

  • Enter your official registered Email Address/Mobile number
  • Enter the 12 digit-card reference number (mentioned on the Welcome email / Letter)
  • Click on ‘Get Activation Code’
  • Provide your PAN no to complete KYC*
  • Enter activation code (received on Email/SMS)
  • Complete OTP-based mobile number verification
  • Click on ‘Activate Card’ *In case PAN no is not available with government databases you will be re-directed to Offline Aadhaar

How do I opt for Pluxee benefits suite for employees?

To choose Pluxee benefits suite for your employees, please get started by filling in your details here – Contact Us