We adapt our answers according to your profile

Pluxee’s rewards and recognition suite is customisable for every occasion, as per the needs and policy of the organisation. There is no minimum employee requirement for choosing this employee gifting & rewarding solution.

Pluxee rewards & recognition suite helps employees save taxes on ₹5,000* every year.

Pluxee meal benefit is customisable as per the needs & policy of the organization. There is no minimum employee requirement for choosing Pluxee meal benefit.

Pluxee meal benefit helps employees save up to ₹12,000* in taxes every year.

The Pluxee Benefits Card is in an inactive mode for security reasons when you receive it. The card must be activated before usage which can be done by following some simple instructions mentioned in the welcome e-mail or welcome kit that you will receive along with the card. Activate your card online by visiting the card activation portal https://activation.Pluxeebrs.com 

• Enter your official registered Email Address/Mobile number
• Enter the 12 digit-card reference number (mentioned on the Welcome email / Letter)
• Click on ‘Get Activation Code’
• Provide your PAN no to complete KYC*
• Enter activation code (received on Email/SMS)
• Complete OTP-based mobile number verification
• Click on ‘Activate Card’ *In case PAN no is not available with government databases you will be re-directed to Offline Aadhaar

All Pluxee cards are dispatched in an inactive mode for security reasons. The card must be activated before usage. Card can be activated online or via SMS:

1. To activate your card online
   1. Visit the card activation portal https://activation.consumers.pluxee.in
   2. Enter your official registered email address/ mobile number.
   3. Enter your official registered email address/ mobile number.
   4. Click on ‘Get Activation Code’
   5. Enter activation code (received on email/ SMS)
   6. Complete OTP-based mobile number verification
   7. Click on ‘Activate Card’
2. To activate card via SMS
   1. Send an SMS from your registered mobile number to 9282106696.
   2. Message format: CARD (space) ACT (space) (12-digit Card Reference Number(space)(Last 4 digits of your Card Number)

If you have lost/ misplaced the welcome letter and did not note down the Card Reference Number (mandatory for card activation), all you need to do is visit the Pluxee card activation portal https://activation.consumers.pluxee.in: 

1. Select the option ‘Forgot Reference Number.’
2. Enter your registered mobile number/ email address.
3. Enter the last 4-digits of your 16-dit card number.
4. Enter captcha details and click on ‘Get Card Reference Number.’ 

If the details you have entered are correct, you will receive the card reference number details via SMS or email on your registered mobile number or email address.

On loss of the card, you can easily block your card using the Pluxee IN app in just a click.

Open your Pluxee IN app, go to ‘Settings’, click on your Card and turn on the ‘Block temporarily’ button to prevent transactions on your card. You can also reach out to Pluxee customer service team. The lost card will be blocked, and the available amount would be issued to the cardholder in a replacement card only after the cardholder requests for a replacement card.

The Meal benefit tagged on the Pluxee Benefits Card is a fully digital Meal Benefit Solution. This card comes with a 3-year validity and is accepted at Pluxee-affiliated merchant outlets for the purchase of food and non-alcoholic beverages only.

Yes, the Pluxee benefits Card is a PIN-based card. You can generate a SuperPIN on your own using the Pluxee app. This SuperPIN is dynamic and generates every two minutes.

The meal benefit will be loaded with an amount decided by your HR. Please check with your HR on the monthly load value of your meal benefit.

Please contact customer support on 022 6919 6919 / 022 4919 6919, or write to us at consumer@india.pluxeegroup.com

On loss of the card, you can easily block your card using the Pluxee IN app in just a click. Open your Pluxee IN app, go to ‘Settings’, click on your Card and turn on the ‘Block temporarily’ button to prevent transactions on your card. You can also reach out to Pluxee customer service team. The lost card will be blocked, and the available amount would be issued to the cardholder in a replacement card only after the cardholder requests for a replacement card.

The Pluxee card is an innovative, reloadable, 2-in-1 pre-paid card that comes with a 3-year validity. It consists of 2 cards:

• One card for the meal benefit
• Other card for all other benefits like fuel, telecommunication & data, rewards, LTA, office wear, books & periodicals, driver salary, health & wellness, learning & development, gadget & equipment and many more.

Yes, you can set a transaction limit on your card. Just follow these simple steps: 

• Go to the Pluxee IN app 
• Click on the top left menu icon to open the menu 
• Click on ‘Manage’ and then select ‘Transaction limits’ 
• Once selected, you’ll be able to set the desired transaction limit for e-commerce transactions and POS transactions for payments made via your card

"A) Meal benefits: Swipe the card at Pluxee affiliated meal merchant outlets across India for the purchase of food and non-alcoholic beverages only. 

B) Other benefits: Insert the card at RuPay accepting outlets to use your other benefits like fuel, telecommunication & data, rewards, etc."

"Yes. The card linked to Meal wallet can be used on portals of Pluxee affiliated meal merchants. Please use the card details printed on the ‘Meal’ section of the card to make payments. The Other benefits can be used on portals accepting RuPay cards. Please use the card details printed on the ‘Benefits’ section of the card."

The benefits you can avail on this card is decided by your company HR and it might be different for different employees depending on company policy. Please reach out to HR for further clarity on your eligibility.

Yes, please download and use the Pluxee IN App on your smartphone from any Playstore/Appstore (Android/iOS).