Sodexo Meal Card user FAQs

Sodexo Meal Pass is a rupee-denominated reloadable PIN based magnetic stripe prepaid card. It is a closed user group card that is accepted at Sodexo Merchant outlets that serve ready to eat food and non-alcoholic beverages. This card comes with a 3-year validity.

The Sodexo Meal Pass will be loaded with an amount decided by your HR. Please check with your HR on the monthly load value of your Sodexo Meal Card.

The card is dispatched in an inactive mode for security reasons. The card must be activated before usage.

    • The Sodexo Meal Pass is dispatched in an inactive mode for security reasons. The card must be activated before usage which can be done by following some simple instructions mentioned in the welcome kit that you will receive along with the card.
    • Activate your card online by visiting the card activation portal https://activation.sodexobrs.com
      • Enter your official registered email address/ mobile number
      • Enter the 12-digit card reference number (mentioned on the Welcome Letter)
      • Click on ‘Get Activation Code’
      • Provide Officially Valid Document* details to complete KYC
      • Enter activation code (received on email/ SMS)
      • Complete OTP-based mobile number verification
      • Click on ‘Activate Card’

Officially Valid documents include Passport, Driving License, Voter ID, PAN Card. In case of PAN card, additional Proof of address documents like Bank Statement, Electricity Bill, Landline bill (not mobile), Leave & License Agreement/Rent Agreement of house are to be provided.

You can save up to ₹22,000 in taxes and exclusive deals every year with Sodexo Meal Card. You can calculate the amount you can save with Sodexo Meal Card at http://sodexo.live/savings