I have lost the welcome letter and do not know the Card Reference Number. What do I do?

If you have lost/ misplaced the welcome letter and did not note down the Card Reference Number (mandatory for card activation), all you need to do is visit the Pluxee card activation portal https://activation.consumers.pluxee.in: 

  1. Select the option ‘Forgot Reference Number.’
  2. Enter your registered mobile number/ email address.
  3. Enter the last 4-digits of your 16-dit card number.
  4. Enter captcha details and click on ‘Get Card Reference Number.’ 

If the details you have entered are correct, you will receive the card reference number details via SMS or email on your registered mobile number or email address.